The following is a list of non-affiliate Subprocessors of TalentLMS
| Non – Affiliate Subprocessor | Description of Processing | Types of Personal Data Processed | Contact Information | Location of Processing | Duration of Processing |
|---|---|---|---|---|---|
| Amazon Web Services, Inc. | Cloud hosting (N. Virginia USA datacenter), Storage (S3) and CDN (CloudFront) | All personal data stored in TalentLMS (e.g., names, emails, course content, IP addresses, and usage logs) because AWS hosts and stores the application data. | Address: 1200 12th Avenue South, Suite 1200 Seattle, WA 98144, United States Phone: 1- 206-266-4064 AWS Privacy (amazon.com) | US | Continuous |
| Sparkpost* | Email gateway | Email addresses, names, and message content included in system emails (e.g., notifications) | Address: 301 Howard Street, Suite 1330, San Francisco, CA 94105, United States Phone: 1- 415-578-5222 Privacy Policy – SparkPost | US/EU | Continuous |
| Zoom.us* | Videoconferencing | Name, email address, meeting metadata (e.g., meeting ID, time), and any audio/video shared during sessions (as invoked by Customer) | Address: 55 Almaden Boulevard, 6th Floor, San Jose, CA 95113, United States Phone: 1-888-799-9666 ZOOM PRIVACY STATEMENT – Zoom | Customers’ Zoom account location | As invoked by Customer |
| Microsoft Teams | Videoconferencing | Name, email address, meeting metadata, and audio/video content when invoked by Customer | Address: Microsoft Privacy, Microsoft Corporation, One Microsoft Way, Redmond, Washington 98052, USA. Telephone: +1 (425) 882 8080. Microsoft Ireland Operations Limited, Attn: Data Protection Officer, One Microsoft Place, South County Business Park, Leopardstown, Dublin 18, Ireland. Telephone: +353 1 706 3117. Microsoft Privacy Policy | Customers’ Microsoft account location | As invoked by Customer |
| Zendesk* | Support | Name, email address, support message content, attachments, IP address for troubleshooting | Address: 989 Market St, San Francisco, CA 94103, United States Phone: +1 415-418-7506 Privacy Policy | Zendesk | US | As invoked by Customer |
| Stability.ai | AI Image Generation | Images uploaded by Customer, which may include personal data if provided in the content (as invoked by Customer) | Address: Fora – United House, 9 Pembridge Rd., London, W11 3JY, UK Email: legal@stability.ai Privacy Policy | stability.ai | US | As invoked by Customer |
| OpenAI | AI Text Generation | Text provided by Customer, which may include personal data if entered by user in prompts (as invoked by Customer) | Address: OpenAI, LLC 3180 18th St., San Francisco, CA 94110 United States https://openai.com/policies/privacy-policy | US | As invoked by Customer |
| ConvertAPI | File conversion system | Files uploaded for conversion, which may contain personal data if included by Customer in the file | Address: Paddle.com Inc, 3811 Ditmars Blvd #1071, Astoria, NY 11105-1803 Privacy Policy | ConvertAPI | US | Continuous |
| Birdie | Screen-sharing Platform for Support | Screen content (may include user account data if shown during support), name, email address as part of support interaction | Address: Birdie by ECLAA, 7 rue dabilly, 37000 Tours, France. https://www.birdie.care/terms/privacy-notice | US | As invoked by Customer |